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Frequently Asked Questions

Find answers to the most common questions about Red Light Therapy, our products, and services.

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Products

Solbasium uses clinically-proven red and near-infrared light wavelengths to help support recovery, reduce inflammation, improve skin health, and enhance overall wellness.

We recommend starting with our product quiz or contacting our support team who can guide you based on your wellness goals.

Yes. All Solbasium devices are FDA-cleared and tested to the highest safety standards.

Cryotherapy

Whole-body cryotherapy is generally safe for healthy adults. Always consult your doctor if you have any health conditions.

Cryotherapy exposes the body to extremely cold temperatures briefly, triggering natural recovery responses that reduce inflammation and boost energy.

Red Light Therapy

Yes. Red light therapy is a non-invasive, drug-free treatment with an excellent safety profile backed by hundreds of clinical studies.

Most sessions range from 10 to 20 minutes. Start shorter and gradually increase as your body adjusts.

Many users notice improvements within 2–4 weeks. Optimal results typically appear after 8–12 weeks of regular sessions.

Shipping, Returns & Exchanges

Orders are processed within 1–2 business days. You will receive a tracking email once your order ships.

We offer a 30-day hassle-free return policy. Items must be in original condition and packaging.

Yes, we ship to most countries worldwide. Costs vary by destination and are calculated at checkout.

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Partnerships

Reach out and let's start a conversation about how we can collaborate and create mutually beneficial relationships that drive success.

Sales Enquiries

Have questions about purchasing our products or services? Our dedicated sales team is here to assist you every step of the way.

Wholesale Opportunities

Whether you're a retailer, distributor, or reseller, we're excited to explore potential lasting business relationships