Frequently Asked Questions

We recommend starting with our product quiz or contacting our support team who can guide you based on your wellness goals.

Yes. Solbasium products are general health and wellness devices, so FDA clearance is not required. Every product is built with quality components and tested to strict safety standards.

Whole-body cryotherapy is generally safe for healthy adults. Always consult your doctor if you have any health conditions.

Cryotherapy exposes the body to extremely cold temperatures briefly, triggering natural recovery responses that reduce inflammation and boost energy.

Yes. Red light therapy is a non-invasive, drug-free treatment with an excellent safety profile backed by hundreds of clinical studies.

Most sessions range from 10 to 20 minutes. Start shorter and gradually increase as your body adjusts.

Many users notice improvements within 2–4 weeks. Optimal results typically appear after 8–12 weeks of regular sessions.

Orders are processed within 1–2 business days. You will receive a tracking email once your order ships.

Unused, unopened consumer products (cold plunges, Quantum Roller, recovery pads, massage gun, accessories) may be returned within 30 days of delivery with written authorization. The customer pays return shipping and a 20% restocking fee applies. Red light therapy beds, hyperbaric chambers, cryotherapy and saunas are built to order and are non-returnable once production begins. See our Shipping & Returns page for full details.

Yes, we ship to most countries worldwide. Costs vary by destination and are calculated at checkout.