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FAQ

Products

What is the difference between the roller and massage gun?

Typically, the massage gun offers greater ease of use, making it ideal for precise targeting of specific muscle areas, while the roller excels in treating larger muscle groups effectively. This choice allows users to tailor their recovery regimen according to the size of the area being treated and their preferred level of intensity.

Cryotherapy

Is electric cryotherapy safe?

Yes, electric cryotherapy devices are designed with safety in mind. They typically include built-in sensors and safety features to monitor temperature levels and ensure that the treatment remains within safe limits.

How does your electric cryotherapy device compare to liquid nitrogen-based cryotherapy chambers?

Our electric cryotherapy device uses advanced electrical cooling technology to achieve therapeutic temperatures without the use of liquid nitrogen. This allows for precise temperature control, a more cost efficient device and eliminates the need for replenishing nitrogen tanks.

Red Light Therapy

Is Red Light Therapy Safe?

Red light therapy is generally considered safe when used as directed. Red light therapy is non-invasive with a low risk of side effects.

Individuals with certain medical conditions or those who are pregnant should consult with a healthcare provider before using a red light therapy bed.

Are there any precautions I should take before using a red light therapy?

It's important to protect the eyes during a session by wearing appropriate eyewear. Additionally, ensure that the skin is clean and free of any products that may increase sensitivity to light such as retinols. 

How long do I use it for?

While some individuals may benefit from shorter sessions of around 5 minutes, others may prefer longer sessions lasting up to 20 minutes to achieve optimal results. 

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

How long do beds take to ship?

Shipping times for red light therapy beds may vary depending on factors such as location, availability, and shipping method. For the most accurate and up-to-date shipping estimates, we recommend contacting your Solbasium sales representative.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

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